Your SMS list is a
silent asset.
Stale welcome flows, one-size-fits-all blasts, and zero post-purchase timing leave high-intent subscribers untouched.
SMS / FLOWS + CAMPAIGNSPERFORMANCE MARKETING / DTC GROWTH
The Paved Margins helps ecommerce brands recover overlooked revenue from the customers and campaigns they already have - with SMS that converts and analytics you can finally trust.
Turn overlooked signals into measurable lift.
It’s in the customer who browsed twice but never got a text. The GA4 migration that quietly severed your purchase event. The campaign that looks healthy until you ask which clicks actually bought something.
We go looking in the margins.
Stale welcome flows, one-size-fits-all blasts, and zero post-purchase timing leave high-intent subscribers untouched.
SMS / FLOWS + CAMPAIGNSA GA4 migration broke the purchase event. UTM rules are inconsistent. You’re making decisions on a dashboard that tells a convincing half-truth.
GA4 / TRACKING SETUPBefore buying another click, make the signal clean and the follow-up automatic. Growth should compound, not create more busywork.
FULL-FUNNEL / RETENTIONTHE MARGIN IS THE MISSION
For ecommerce brands who are done guessing which lever to pull next.
Focused enough to move quickly. Connected enough to make the result visible.
We map the moments that deserve a text - welcome, browse, cart, replenishment, VIP - then write and wire flows and campaigns that feel like service, not noise.
We audit your data layer, repair events and conversions, and build a reporting view that connects marketing decisions to actual orders - not vanity metrics.
We agree on the baseline, measurement method, and scope before work starts. Our fee is tied to the measurable lift we create; if no agreed lift is found, there is no performance fee.
We find the leak and define the measurable win.
We fix the flows, signals, and handoffs that matter.
We measure the lift. You pay when results land.
FOUR CLIENT VOICES
A close look at the work, the working relationship, and the details clients chose to remember.
“He went absolutely above and beyond not only my expectations but also what we laid out originally.”
Leigh, a coach for entrepreneurs, needed an email sequence while navigating an international move and family life.

Leigh says the work exceeded the original brief and captured his voice carefully.
Ryan says the personalization made the outreach feel genuine and helped earn a first conversation.
“There was something about the way that he wrote it.”
Ryan, founder of the men’s personal care brand, describes a cold email that felt personal enough to earn a first conversation.

“He designed the emails as well to really integrate with the brand, its look, its feel, its colour palette, and also its brand voice.”
Eleanor, founder of a luxury skincare brand, highlights the email flows, campaigns, and social design made to work together.

Eleanor highlights email and social work that matched the skincare brand’s visual identity and voice.
Derek says the automated flows sounded like they were written by his brand and gave him ownership of the process.
“Every email that he crafted sounded like it was written by me or the brand.”
Derek, founder of the skincare brand inspired by Greek mythology, valued ownership from strategy through implementation.

Four reviews. Four distinct working relationships. One clearer signal.
THREE ANONYMOUS WINS
A short editorial index of the problems that were visible first - and the operating improvements that followed.
A manual, disconnected tech stack was making customer questions harder to resolve. Over 65 days, the signals and handoffs were brought into a clearer working rhythm, leading to faster customer service resolution times.
Messaging had become inconsistent across channels. After 65 days of alignment work, the brand response was more consistent and each message worked harder toward conversion.
Manual ad bid management was slowing down routine execution. Within 100 days, a clearer approach made those repetitive tasks more consistent to run.
READY TO LOOK?
Tell us where growth feels stuck. We’ll come back with the first place we’d look - and what happens if we find something worth fixing.
Start the conversation ↗No retainer. The measurement is agreed before work starts.
Our fee is tied to the result.
Give us the quick version - one or two sentences is plenty. We’ll use it to prepare a focused first look at your SMS and analytics setup.